Privacy Policy

At Wild Petals, we recognise the importance of your privacy and understand your concerns about how your personal data is used and shared online. We are committed to respecting and protecting the privacy of everyone who visits our website (“Our Site”). We collect and use personal data only as described in this Privacy Policy and in accordance with our legal obligations and your rights.

Please take the time to read this Privacy Policy carefully to understand our practices. By using Our Site, you agree to the terms of this Privacy Policy. If you do not agree with our Privacy Policy, please stop using Our Site immediately.

Our Privacy Commitment

We are committed to:

Safeguarding your data.
Not selling your data.
Providing you with options to manage and review your marketing preferences at any time.

Definitions and Interpretation

In this Privacy Policy:

“Account” refers to the account needed to access certain parts of Our Site.
“Cookie” is a small text file stored on your device by Our Site when you visit or use certain features.
“Cookie Law” refers to the Privacy and Electronic Communications (EC Directive) Regulations 2003.
“Personal data” is any information relating to an identifiable person, as defined in the GDPR.
“We/Us/Our” refers to Wild Petals, located at 5 Kilmarnock Road, Shawlands, Glasgow, G41 3YN.

About Us

Our Site is managed by Wild Petals, with a registered address at 5 Kilmarnock Road, Shawlands, Glasgow, G41 3YN.

Scope of This Policy

This Privacy Policy applies solely to your use of Our Site. Our Site may link to other websites, but we have no control over their data practices. Please review their privacy policies before providing any data.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to be informed about our data collection and usage
Right of access to your personal data
Right to rectification of inaccurate or incomplete data
Right to erasure of your data
Right to restrict processing of your data
Right to data portability
Right to object to data processing for specific purposes
Rights related to automated decision-making and profiling
If you have concerns about how we handle your personal data, please contact us using the details in section 16. You also have the right to file a complaint with the Information Commissioner’s Office.

For more information about your rights, contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

Data We Collect

Depending on your interaction with Our Site, we may collect the following personal and non-personal data:

Name, date of birth, gender
Business/company name, job title, profession
Contact information (email addresses, phone numbers)
Demographic details (postcode, preferences, interests)
Financial information (credit/debit card numbers)
IP address, browser type and version, operating system
URLs visited, referring site, exit site

How We Use Your Data

We process and store your data securely, retaining it only as long as necessary for the purposes for which it was collected. Our use of your data is always based on a lawful basis, such as fulfilling a contract, obtaining your consent, or pursuing our legitimate interests. We may use your data for:

Managing your access to Our Site
Personalising your experience
Providing our products and services
Communicating with you via email
Conducting market research and improving our Site
Marketing, with your consent, through various channels
You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Storage

We only keep your data as long as necessary for its intended purpose. Some data may be stored outside the UK or EEA, but we take all reasonable steps to ensure its safety and compliance with GDPR.

Data Sharing

We may be required to share your data in legal proceedings or to comply with legal obligations. We may also engage third-party service providers to assist with services such as payment processing, delivery, and marketing. We ensure these third parties handle your data securely and in accordance with the law.

We may compile anonymous statistics about site usage without including personally identifiable data.

Business Changes

If our business changes ownership, your personal data will be transferred to the new owner, who will use it only for the purposes it was originally collected.

Data Control

You have control over your data through options provided on Our Site, including managing marketing preferences. You may also register with preference services like the TPS, CTPS, and MPS to reduce unsolicited marketing.

Accessing Your Data

You have the right to request a copy of your personal data held by us, free of charge. Contact us at order@wildpetals.co.uk or call 07860 886054 for more information.

What Are Cookies?

Cookies are small data files stored on your device to enhance your online experience by remembering your preferences and interactions.

Our Use of Cookies

We use Cookies essential for site functionality and others to improve your experience. Your consent is not required for strictly necessary Cookies, but you can block them through your browser settings. We use first-party and third-party Cookies for various purposes, including functionality, performance, and advertising. You can control Cookies through your browser settings or by opting out via our site.

Types of Cookies

Strictly Necessary Cookies: Essential for site functionality.
Performance Cookies: Gather anonymized data on site usage.
Functionality Cookies: Remember your preferences.
Third-Party Cookies: Set by external services.
Flash Cookies: Used in ads and multimedia.
Advertising Cookies: Deliver targeted ads and track ad performance.
Web Beacons: Track site visits and ad clicks.

Managing Cookies

You can enable or disable Cookies in your browser settings. For more details, refer to your browser’s help menu or your device’s documentation.

Contact Us

For questions about Our Site or this Privacy Policy, contact us at order@wildpetals.co.uk or call 07860 886054.

Policy Changes

We may update this Privacy Policy to reflect legal changes or site practices. Changes will be posted on Our Site, and your continued use signifies acceptance of the updated policy. Please check this page regularly for updates.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. Please review their privacy policies before providing any personal data.

Data Breach Procedures

In the event of a data breach, we will notify the relevant supervisory authority within 72 hours and inform affected users as soon as possible.

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your data.